This privacy policy explains how sprout-field Ltd collects, uses, and protects personal information you provide when using our website and services. We are committed to ensuring your privacy is protected in accordance with UK data protection legislation.
Information We Collect
We may collect the following types of information:
- Name and job title
- Contact information including email address
- Organisation name and address
- Information about your energy infrastructure and requirements
- Technical data including IP address and browser type
How We Use Your Information
We use the information collected for the following purposes:
- To respond to enquiries and provide consultancy services
- To send relevant communications about our services
- To improve our website and service offerings
- To maintain internal records
- To comply with legal obligations
Legal Basis for Processing
We process personal data under the following legal bases:
- Consent: When you submit an enquiry or sign up for communications
- Contract: When necessary to provide services you have requested
- Legitimate interests: For business development and service improvement
Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. Access to personal information is restricted to employees who need it to perform their duties.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is typically retained for three years unless you request earlier deletion. Client project data may be retained longer for contractual and regulatory purposes.
Your Rights
Under UK data protection law, you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure in certain circumstances
- Right to restrict processing
- Right to data portability
- Right to object to processing
Third-Party Disclosure
We do not sell, trade, or transfer your personal information to outside parties except where necessary to provide our services or comply with legal requirements. This may include trusted third parties who assist in operating our website or conducting our business, provided they agree to keep this information confidential.
Cookies
Our website uses cookies to enhance your browsing experience. Please refer to our Cookie Policy for detailed information about how we use cookies.
Changes to This Policy
We may update this privacy policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.
Contact Us
If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us:
sprout-field Ltd
47 Victoria Street
Bristol BS1 6AD
[email protected]
Last updated: January 2024